Shipping policy
SHIPPING & RETURN POLICY
Thank you for shopping NIORLA. Please review our shipping and return policy carefully before placing your order.
PROCESSING TIME
For our first drop, including The It Girl Collection and The Debut Collection, please allow 14–20 business days for processing.
Processing time begins after your order has been successfully placed and confirmed. Processing time does not include shipping time.
SHIPPING
Once your order has been processed, please allow approximately 4–7 business days for shipping and delivery.
Once your package has been shipped, tracking information will be sent to the email or phone number provided at checkout.
Please note that shipping delays caused by the carrier are outside of NIORLA’s control.
ALL SALES ARE FINAL
Due to the nature of our products, ALL SALES ARE FINAL.
NIORLA does not offer refunds, returns, or cancellations once an order has been placed. Please carefully review your order, including your size, color, shipping address, and contact information, before completing your purchase.
DAMAGED OR INCORRECT ORDERS
If you receive an incorrect item or an item that arrives damaged, please contact NIORLA as soon as possible after delivery with your order number and clear photos of the item/package so we can review the issue.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout. NIORLA is not responsible for packages delivered to an incorrectly entered address.
By completing your purchase with NIORLA, you acknowledge and agree to the policies stated above.
NIORLA™ — ONE OF ONE.